Oneview Care Experience (CXP) Platform
Digital patient engagement solution designed to enable patient self-service for meals, education and entertainment.
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Overview
Meet the Oneview Care Experience (CXP) Platform
When patients can help themselves, caregivers can benefit, too. That’s why, as a value-added reseller, we are pleased to offer the Oneview Care Experience Platform as a complement to our Care Communications & Collaboration family of products. This digital patient engagement solution is designed to enable patient self-service and help nurses operate at the top of their licenses. It allows patients to access personalized education, order meals, view on-demand entertainment and much more.1
Why Patient-Centric Care Matters
More Control for Patients and Families
Help improve care experiences and clinical outcomes by empowering patients with knowledge and self-serve capabilities.2
More Time for Care Teams
Automate tasks, streamline workflows and augment care with unified data across systems.2
Less Complexity for Organizations
Easily deploy and operate cloud-based enterprise and consumer apps at the bedside with a secure, scalable and flexible platform.2
Features
Feel the Power of a Better Digital Patient Experience
Explore just a few ways the Oneview Care Experience Platform can help you support patient-focused care.1
Tap into the full library of digital education content that can be assigned based on the patient's condition, treatment or stay - and deliver it automatically from the EHR.3
Empower patients to order nutritionally appropriate meals at the bedside - helping reduce caregiver burden and integrating with leading food service providers.4,5
Collect patient feedback during their stay in an automated, consistent manner6 with:
- Simple "micro-surveys" to capture feedback in real time4
- Automated escalation to support service recovery4
Oneview's Virtual Care API enables customers to leverage the Oneview patient television for inpatient virtual care, including virtual observation and nursing. Interoperability with leading virtual care platforms allows customers to choose the best solution for their needs.
Digital Door Sign
Provide key patient care information at a glance, for private or semi private rooms. Oneview Digital Door Signs:
- Easily identify the needs of each patient7
- Update automatically – with no interaction from staff based on EHR updates7
Digital Whiteboard
Reduce the time your clinicians spend manually updating notes and wondering if information is current. Powered by the EHR, the Digital Whiteboard:
- Pulls up-to-date information from the EHR in near-real time4
- Clearly displays precautions, care team members and more to support patient-centric care4
- Supports communication between the patient, family and care team4
Understanding the Value of Patient Experience Tools
Do you know your patient engagement platform’s ROI? With Oneview, you don’t have to guess. The cloud-based data analytics platform helps you understand usage and performance with:
- Insights on feature and content utilization, as well as key performance indicators to help you track ROI1
- Interactive dashboards, powered by Microsoft PowerBI, allowing you to slice and dice data1
- A monthly executive report providing a snapshot view of the data that matters1
Get to Know Our Full Portfolio of Communication and Collaboration Solutions
We are pleased to offer the Oneview Care Experience Platform as a complement to our Care Communications & Collaboration family of products. When you combine the power of our solutions for clinical communications, nurse call, precision locating and more with Oneview patient engagement features, you can make an impact on the initiatives that matter for your patients, care teams and leadership.
Order & Support
Request More Information About Oneview Care Experience (CXP) Platform
See how the Oneview Care Experience Platform delivers a host of patient-centered services to help improve the experience of care for patients, families and providers.1
U.S. Support
For manuals and documentation, product training, technical support and services, submit repair and return requests or check order status for Hillrom, Allen Medical and Welch Allyn product please visit U.S. Support.
U.S. Edu
For medical information or non-promotional education about our products or therapies, please visit U.S. Edu.
Customer Account
For customers ordering our Hillrom and Welch Allyn products, you can still access personalized inventory tracking, media libraries, and order history. For all other needs, our U.S. Support site is always available to keep you moving forward.
Contact Us
To find contact details and assistance for Baxter products, report an adverse event or report a product complaint, or any other inquiries, please visit our contact us page.
What Could Better Patient Engagement Do For Your Organization?
Complete the form to begin the conversation with your Baxter representative.
Resources
We are thrilled to continue our journey with Oneview, with our partnership now expanding into Canada! With the addition of the Oneview Care Experience Platform (CXP) to the Care & Connectivity Solutions portfolio, our teams are pushing forward on deeper platform integration to enhance patient experience and team efficiency. We look forward to driving further innovations in patient care. Learn more about the Baxter and OneView partnership in the press release by clicking the link below.
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Other Information
References
1-5. Baxter data on file