Baxter Global Service Surgical Tables, Lights and Booms

Medical devices are more advanced than ever before and often require integration with other equipment, software updates and specific knowledge to repair. Baxter OEM-certified maintenance helps ensure device features are working properly so that your team can provide the best patient care possible.

Explore our service plans for surgical tables, lights and booms.

Two surgeons in scrubs, headscarves, safety goggles and surgical masks

What can Baxter Technical Service Offer You?

Baxter delivers proactive services and data-driven solutions that help minimize disruptions in care, support safety initiatives, and drive administrative workflow efficiencies for our customers.

Technology

Data-driven solutions
System-wide deployment
SmartCare Remote Management*

*Availability of SmartCare Remote Management may vary

Efficiency

Help minimize downtime due to service events
Help improve administrative workflows
Give time back to staff
Improved asset management and visibility

Safety

Help reduce interruptions in care
Help minimize risk associated with improper maintenance
Optimize product life
Improved data integrity
Help support your safety goals

Convenience

24/7 technical support
140+ service locations nationwide^1*
On-site installation
Multiple service plan options
Device location information
Remote triage & diagnosis

Expertise

1400+ trained technicians^1*
OEM-certified quality parts
90+ years of Baxter innovation

Explore Our Service Offerings for
Surgical Tables, Lights and Booms

	Prevention/ Prevention PS	Response/ Protection	Complete/ Protection+
10% off parts and on-demand service	✓	✓	✓
Online documentation (Baxter Service Portal)	✓	✓	✓
OEM replacement parts		✓	✓
Scheduled preventive maintenance¹	✓		✓
Onsite repairs		✓	✓
24/7 remote technical support	✓	✓	✓

Includes firmware/software updates

Protection+, Protection, and Prevention PS Programs are available at time of capital purchase, up to 90 days.
Complete, Response, and Prevention Programs are available post-warranty.

Explore Our Service Offerings for
Helion Integrated Surgical System

	Prevention/ Prevention PS	Complete/ Protection+
24/7 remote technical support	✓	✓
Onsite technical support		✓
Spare parts and hardware		✓
Remote diagnostics	✓	✓
Onsite inspection	✓	✓
Software updates¹	✓	✓
Additional support hours²		✓
Scheduled preventive maintenance	✓	✓

As available based on release schedule.
Total of 4 additional hours annually for system configuration changes, consulting and support.

Protection+ and Prevention PS Programs are available at time of capital purchase, up to 90 days.
Complete and Prevention Programs are available post-warranty.

Looking for documentation?

Head over to our Support site to see more.

Dive In

A biomed technician checks on the status of a Centrella bed remotely

Ready to Begin? Give us a call at 800.445.3730

See how a service plan from Baxter Global Service can help your team minimize disruptions and maximize uptime, because every second counts when you’re delivering patient care.

Find the right plan for your other Baxter equipment

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Disclaimers

Rx only. For safe and proper use of the products mentioned herein, please refer to the Instructions for Use or Operator's Manual.

Baxter, SmartCare and Helion are trademarks of Baxter International Inc. or its subsidiaries.

References

1*. Baxter. Data on file.